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Archive for the ‘Testimonials’ Category

Review- Secrets Maroma Beach

| June 16th, 2014 | No Comments »
Name of hotel, resort, or cruise ship
  Secrets Maroma Beach
One a scale of 1 to 10, how would you rate your trip
  9
What was your favorite thing about the trip?
  Our favorite thing about our trip was hanging out by the beach and our excursions! The beach is simply breathtaking and the best beach we have been to. Clear waters and powder white sand! The staff were very attentive and very professional. We had the chance to use the Spa as part of our honeymoon package and we both loved our massages, and trying out the hydrotherapy pool. We liked being able to dine at different restaurants and looking at all our different meal options. We also booked a Chichen Itza tour, Xel-Ha, and Catamaran Snorkeling tour through Bliss and had a memorable time. They were highlights of our trip.

The only downside was some of the restaurants were not as delicious as others and the room service was hit or miss. We just made sure to visit our favorites multiple times and still had a great time dining out. The weather was also a minor issue but thankfully we were never rained out of excursions and we had a couple great days of no rain for the beach and pool experience, it was just overcast.

Were there any service issues we should be aware of?
  All pre-arranged transportation was on time and we had no issues. Check in was a breeze!
Which of our consultants did you work with?
  Laura
On a scale of 1 to 10, how would you rate the service you received from your consultant?
  10
Would you recommend our services to others?
  Absolutely!
Reason for your response
  Laura was great to work with and was very patient with us.
Your Name
  Lauren and Alex
May we post your review on our website?
  Yes

Jason & Myriel- Ladera St Lucia

| May 11th, 2014 | No Comments »
Name of hotel, resort, or cruise ship
  Ladera
One a scale of 1 to 10, how would you rate your trip
  10
What was your favorite thing about the trip?
  Ladera is authentic St Lucia. Soufriere is where it is at if you want to really understand the culture, food, and people of the island. And what an island it is. There are many secrets natives of the island know, from the way they live, to the food they eat and herbs they use to heal. Ladera is at the heart of it all, literally, you are between one of the great wonders of the world. Words cannot do Ladera or the Pitons justice. I loved everything. The staff and service was like nothing I ever received in my life. Little touches you don’t think of happened all the time. The staff was like one big, happy family and that rubs off on you as a guest. The food is the best I have ever had. Imagine the freshest fish right from the sea,exotic herbs, fruits and vegetables that taste incredible. Go in to town, explore. Learn about this island, it is a true treasure.
Were there any service issues we should be aware of?
  None
Which of our consultants did you work with?
  Laura
On a scale of 1 to 10, how would you rate the service you received from your consultant?
  10
Would you recommend our services to others?
  Absolutely!
Reason for your response
  Laura was incredibly kind to me. I ask a lot of questions on any big purchase, and this honeymoon was a big one! I look at every possible angle, I’m sure Laura will agree! But Laura always was kind and professional through every planning up and down I had. I’d recommend Laura to anyone planning a big trip. This was the best service I have ever gotten on any big purchase. I’m grateful I found her! The trip was beyond my expectations. And it was complicated. We started in Puerto Rico, got married in Dominican and then Honeymooned is St Lucia (I still can’t believe it happened). Laura did all of our flights, and all of the honeymoon booking. There were no problems. None. And all of Laura’s recommendations were as she said they would be or better. Laura is the real deal. If you want the trip of your lifetime, then book through her!
Your Name
  Jason Gerschefski

Mario & Melissa’s Palm Island Honeymoon Review

| March 16th, 2014 | No Comments »

Name of hotel, resort, or cruise ship
Palm Island Resort
One a scale of 1 to 10, how would you rate your trip
10
What was your favorite thing about the trip?
The island itself, very relaxing yet still plenty to do. BEAUTIFUL! Biking around the island was awesome. We loved all the staff on the island. Everyone was very inviting and fun! Got to know a few of them and enjoyed all the time spent learning about their lives and culture.
Were there any service issues we should be aware of?
No
Which of our consultants did you work with?
Laura
On a scale of 1 to 10, how would you rate the service you received from your consultant?
10
Would you recommend our services to others?
Absolutely!
Reason for your response
We loved getting all the information on different places and choosing from that. Cut out all the work for us.
Your Name
Melissa Latorre

Now Larimar Destination Wedding

| February 2nd, 2014 | No Comments »
Name of hotel, resort, or cruise ship
  Now Larimar
One a scale of 1 to 10, how would you rate your trip
  10
What was your favorite thing about the trip?
  The hospitality
Were there any service issues we should be aware of?
  Sometime slow with request for room needs
Which of our consultants did you work with?
  Bernie
On a scale of 1 to 10, how would you rate the service you received from your consultant?
  10
Would you recommend our services to others?
  Absolutely!
Reason for your response
  Bernie was there for every single question. She met all of our needs, addressed all of our concerns and we were confident that she would be there should the need arise. Bernie was very professional, well- informed and warm. She helped to make our son’s wedding all that we had hoped it would be and the vacation a beautiful memory.
Your Name
  TJH
May we post your review on our website?
  Yes

Destination Wedding-Now Larimar

| December 13th, 2013 | No Comments »
Name of hotel, resort, or cruise ship
  Now larimar
One a scale of 1 to 10, how would you rate your trip
  9
What was your favorite thing about the trip?
  Our wedding! We got married on the beach, the weather had the possibility of rain. Our wedding coordinator, Yeomandry, was AMAZING! She set us up still beachfront under a beautiful tiki hut! The staff that worked it was so great and friendly. The bartender Mauricio was so personable and attentive! It could not have been any more perfect! If you go, I highly recommend going on the preferred side! It’s worth the little extra cash! You get access to another pool, 2 preferred lounges that always has snacks and drinks. Plus, you can check in while you sit, have a snack and champagne! They also put a banner on our door that said “just married” and put rose petals on the bed and jacuzzi with with bubbles! They gave us 3 bottles of champagne in our room during our stay. We had a romantic dinner on the beach one night that was great too! They serve you a ton of food and. Champagne and a trio came out and sang and played guitar for us!
Were there any service issues we should be aware of?
  The only thing was if you ask for anything extra, it’s hard to get! We told them I was getting bit by Mosquitos and they offered to spray the room and they never did. Even after we called down a second time and still no one came. We asked about fixing the jacuzzi as well, no one came. My now hubby, fixed it! Turned out it was just the breaker in our room.
Which of our consultants did you work with?
  Bernie
On a scale of 1 to 10, how would you rate the service you received from your consultant?
  10 at the least!
Would you recommend our services to others?
  Absolutely!
Reason for your response
  Bernie was fantastic! She was so sweet and helped us with everything! She was insanely fast on getting back to you whether it was an email, phone call or text! She helped even getting answers from our wedding coordinator. With Bernie’s help I had no doubts of anything going wrong. We had 13 people total going and no one had any issues! She got us on the same flights and sitting by each other as well! We will be visiting Bernie again, I have a feeling!
Your Name
  Melissa dennis

Julianne & Wilbert- El Dorado Royale

| November 22nd, 2013 | No Comments »
Name of hotel, resort, or cruise ship
  El Dorado Casitas Royale
One a scale of 1 to 10, how would you rate your trip
  8
What was your favorite thing about the trip?
  We enjoyed everything about our trip. I think our absolute favorite was the candle light dinner on the beach.The horseback riding through the jungle was a true adventure. The resort was stunning and beautiful. We were not ready to leave! The staff was friendly, knowledgeable and very helpful. We will definitely be returning!!
Were there any service issues we should be aware of?
  There were no issues regarding service.
Which of our consultants did you work with?
  Laura
On a scale of 1 to 10, how would you rate the service you received from your consultant?
  9
Would you recommend our services to others?
  Absolutely!
Your Name
  Julianne and Wilbert Gutherie
May we post your review on our website?
  Yes

Rob & Sarah’s Anniversary in Cozumel

| November 10th, 2013 | No Comments »
Name of hotel, resort, or cruise ship
  Secrets Aura Cozumel
One a scale of 1 to 10, how would you rate your trip
  10
What was your favorite thing about the trip?
  Snorkeling on the reefs was awesome. I witnessed underwater life I had not seen anywhere else. Take the excursion on the glass bottom boat. It was $30 US and included a dive master and photographer. The next day I was able to purchase a DVD of pictures he took while we made dives into the reef. We went to three different locations and these pros knew where to go and what to look for; plus they documented it for you in vivid photography. It was incredible.
Were there any service issues we should be aware of?
  When we arrived at our room our door lock did not operate properly. The staff was very helpful and had us in a better room within an hour. All of the staff was helpful, kind and very concerned about our satisfaction. The restaurants had excellent waiters and chefs, being able to Share restaurants with the Secrets Sunscape resort next door opened even more opportunities for dining. Drink service on the beach was fast and courteous. On our last night there was a show on the beach including performers who twirled fire. This was a spectacular resort destination in Cozumel.
Which of our consultants did you work with?
  Laura
On a scale of 1 to 10, how would you rate the service you received from your consultant?
  10
Would you recommend our services to others?
  Absolutely!
Reason for your response
  Everything was arranged so that we did not have to worry. Pick up from airport and return no problems and no paying taxis. Services for our anniversary like breakfast in bed and turn down of sheets with candles on our anniversary night made the event very special. All of this was prearranged by Laura….Thanks :)
Your Name
  Robert B

Couples Tower Isle-Lisa & Kyle

| October 29th, 2013 | No Comments »

Name of hotel, resort, or cruise ship
Couples Tower Isle
One a scale of 1 to 10, how would you rate your trip
10
What was your favorite thing about the trip?
The overall feel of the resort was perfect. I’m so glad Laura advised us to visit an adults-only resort for our honeymoon. It’s not that we don’t love kids, but we wanted a romantic trip and this was it! The staff was so friendly too!
Were there any service issues we should be aware of?
Nope!
Which of our consultants did you work with?
Laura
On a scale of 1 to 10, how would you rate the service you received from your consultant?
9
Would you recommend our services to others?
Absolutely!
Reason for your response
Laura was very patient and offered good advice. I wasn’t sure what to expect from a travel agent since I had never used one before, and I wanted to see a LOT of options. Laura pointed us in the right direction!
Your Name
Lisa
May we post your review on our website?
Yes

Pueblo Bonita Pacifica-Megan & Dustin

| October 29th, 2013 | No Comments »

Name of hotel, resort, or cruise ship
Peublo bonita Pacifica
One a scale of 1 to 10, how would you rate your trip
10
What was your favorite thing about the trip?
Our expectations were surpassed. The trip was about as smooth as possible. We had excellent service, breathtaking views, and the sights were better than the pictures! We loved our ocean front room, the quiet resort, the beach just a walk away, and the peacefulness of the environment. It truly was our paradise.
Were there any service issues we should be aware of?
Our service was amazing. We could not ask for more.
Which of our consultants did you work with?
Laura
On a scale of 1 to 10, how would you rate the service you received from your consultant?
10
Would you recommend our services to others?
Absolutely!
Reason for your response
Laura was a pleasure to work with. She made our lives so easy with our trip! It was very organized from top to bottom. We hope to work with her again in the future! We will definitely recommend her to anyone!
Your Name
Dustin and Megan
May we post your review on our website?
Yes

Astra Suites Honeymoon Review

| September 23rd, 2013 | No Comments »
Name of hotel, resort, or cruise ship
  Astra santorini
One a scale of 1 to 10, how would you rate your trip
  10
What was your favorite thing about the trip?
  I loved the hotel and the excursions that Laura helped plan for us. Everyone was very friendly and helpful. I especially want to thanks George K who owns Astra and also George who works at the reception desk at Astra for all their help. Astra made everything very easy and gave us an excellent orientation to the island. They included maps with locations of good restaurants and must see sights. They also warned us of the common things that people did wrong so we did not make the same mistakes.
I appeciated the fact that Astra includes a airport to hotel transfer. I also enjoyed the daily customized breakfast. The Astra hotel restaurant was a great place to have dinner and watch the sunset. We did that on our first night and both the food and the view were fantastic. The waiter was very friendly and offered us many excellent suggestions on the food and wine.
The honeymoon package was excellent. We had a bottle of wine and fruit waiting for us our first night and a bottle of champagne for the next night. We also were able to use the relaxation suite and spa for one of the afternoons.
The wine tour was great and we had the oppurtunity to not only visit 3 wineries and taste 17 wines but we also were given a tour of the island at the same time. We enjoyed the wine so much we bought 6 bottles. The best part was that the wine tour did not start till the late afternoon so we spent the morning exploring santorini and taking in the sights.
The sailing tour was also awesome. Captain Ted and his staff were very professional and friendly and my favorite part was the bbq on the private beach and then watching from the boat as the sun set into the ocean.
Astra Hotel was very helpful we all of our requests and we did not have any trouble planning trips to Fira, Oia, and the black sand beaches. I especially liked that Astra had a currency exchange service at the hotel that offered a better rate than the airport or banks. I would recommend mentioning that to your future clients so they can just exchange currency at the hotel instead of wasting time at airport or banks.
We rented the Quad(ATV) for a couple days to travel around the island and we found that to be very easy. The roads are relatively easy to navigate during the daytime and we did not feel like we needed a car.
Were there any service issues we should be aware of?
  I only have one suggestion, the pool attached to our hotel room was cold. I think it was due to the time of the year(end of summer in Santorini). It did not really matter since we did not really use the pool much anyways(we went to beaches). I would recommend in the future to consider booking the hotel room with jacuzzi for couples who plan their trips for end of the summer season.
Everything else including the hotel, the people, and the vacation was perfect
Which of our consultants did you work with?
  Laura
On a scale of 1 to 10, how would you rate the service you received from your consultant?
  10
Would you recommend our services to others?
  Absolutely!
Reason for your response
  Laura was fantastic. She spent time talking to me and listening to my suggestions and input and then created the perfect honeymoon experience. She provided us with many helpful hints about out travel and what to do in Santorini. She was easy to get in contact with and was very prompt with her responses to my questions. I cannot imaging how much harder planning our honeymoon would have been without Laura and Bliss. I will definitely be using Bliss for all of our future romantic couples vacations.

P.S. The survey would not let me do this but I would rank Laura a 10++++++

Your Name
  Raghuveer Muppavarapu
May we post your review on our website?
  Yes