Secrets Silversands ReviewLkfrazier | Wednesday, September 3rd, 2014 | No Comments »
Name of hotel, resort, or cruise ship
One a scale of 1 to 10, how would you rate your trip
What was your favorite thing about the trip?
The resort was clean, the service and food were excellent. This resort was everything that my husband and I were expecting. I would return again. I would like to see how the facelift the resort was in the process of completing ended up. This is by far my favorite all inclusive resort I have visited. I have stayed at places that weren’t as clean as I would have liked and the food has always been so so. I was very impressed with the food and I was pleased to find that all restaurants were included. My husband would have liked to have been able to wear nice shorts and a collared shirt at more of the restaurants, but that was not a deal breaker. We were part of a very large group that traveled to this resort for a destination wedding. We had a great time and I feel that the wedding was nicely organized and beautiful. I am not aware of anyone in our group of 49 whom had a bad experience. Another perk of this resort was the anytime included room service. I know almost everyone in our group took advantage of this at least once. This resort was a wonderful vacation for my husband and I and I’m looking forward to returning some day soon!
Were there any service issues we should be aware of?
Which of our consultants did you work with?
On a scale of 1 to 10, how would you rate the service you received from your consultant?
Would you recommend our services to others?
Reason for your response
Laura was very quick to respond to emails and take care of bookings. Also, we had mechanical problems leaving cancun with our plane. Laura quickly got us all on a later flight and made it possible for us to return home instead if being forced to get a hotel and fly home the next day. Three of us were even bumped to first class at no additional cost!
May we post your review on our website?