Rob & Sarah’s Anniversary in Cozumel

10 Nov Rob & Sarah’s Anniversary in Cozumel

Name of hotel, resort, or cruise ship
  Secrets Aura Cozumel
One a scale of 1 to 10, how would you rate your trip
  10
What was your favorite thing about the trip?
  Snorkeling on the reefs was awesome. I witnessed underwater life I had not seen anywhere else. Take the excursion on the glass bottom boat. It was $30 US and included a dive master and photographer. The next day I was able to purchase a DVD of pictures he took while we made dives into the reef. We went to three different locations and these pros knew where to go and what to look for; plus they documented it for you in vivid photography. It was incredible.
Were there any service issues we should be aware of?
  When we arrived at our room our door lock did not operate properly. The staff was very helpful and had us in a better room within an hour. All of the staff was helpful, kind and very concerned about our satisfaction. The restaurants had excellent waiters and chefs, being able to Share restaurants with the Secrets Sunscape resort next door opened even more opportunities for dining. Drink service on the beach was fast and courteous. On our last night there was a show on the beach including performers who twirled fire. This was a spectacular resort destination in Cozumel.
Which of our consultants did you work with?
  Laura
On a scale of 1 to 10, how would you rate the service you received from your consultant?
  10
Would you recommend our services to others?
  Absolutely!
Reason for your response
  Everything was arranged so that we did not have to worry. Pick up from airport and return no problems and no paying taxis. Services for our anniversary like breakfast in bed and turn down of sheets with candles on our anniversary night made the event very special. All of this was prearranged by Laura….Thanks :)
Your Name
  Robert B
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