Bliss Honeymoons Customer Code Of Conduct

Bliss Honeymoons is committed to providing excellent customer service and upholding the highest standards of well-being for its team and clients. 

We are a group of 10 hardworking people who love what we do. We know that this trip you’re about to take should be one of the most memorable trips of your life. We want this to be a positive experience for all. We understand that planning a honeymoon or destination wedding can be stressful. We’re all human. Let’s treat each other with kindness and respect as we go through this process. 

This Customer Code Of Conduct outlines the standards of behavior you can expect from us and in turn, the standards of behavior we expect from our clients. 

While you’re a client of Bliss Honeymoons, you can expect the following:

• We will always treat you with fairness, integrity, and respect.
• Will will always comply with the terms of our agreement with you.
• We will be respectful of the many different values, beliefs, cultures, and religions of our clients.
• Will will communicate with you in a timely manner as is possible, and explain our processes and decisions in a way that is understandable.
• All of our interactions will be open, transparent, and governed by the standard ethics and policies in our industry.
• We will always advocate on your behalf, and work diligently to resolve any issues as quickly as possible.

In return, we expect the following behaviors from our clients:

• You will comply with the terms of your agreement with us.
• No form of harassment, bullying, discrimination, or threatening, abusive language will be tolerated towards our staff or service providers.
• You will treat everyone with patience, fairness, and dignity.
• You will treat others as you’d want to be treated. If you have questions or don’t understand something, you’ll seek understanding and resolutions from a place of respect.
• We reserve the right to refuse to do business with anyone who is abusive to our team.