Destination Wedding Review-El Dorado Casitas

Destination Wedding Review-El Dorado Casitas

Name of hotel, resort, or cruise ship
El Dorado Casitas Royale
One a scale of 1 to 10, how would you rate your trip
8
What was your favorite thing about the trip?
The best part hands down was the staff. I enjoyed smiles and hellos as i made my way around. Everyone was so friendly and so wonderful, it felt like everyone did everything to make sure that our stay was excellent. We really felt like so cared for the entire trip.
Were there any service issues we should be aware of?
There were no major issues. No one is perfect. No specific issue was major enough to derail our trip. I would only suggest that the casitas concierge move more quickly. We were whisked away promptly upon our arrival, but unfortunately waited an hour to get into our room because it was not ready. I was tired from the long trip, an found this to be frustrating.
Which of our consultants did you work with?
Laura
On a scale of 1 to 10, how would you rate the service you received from your consultant?
9
Would you recommend our services to others?
Absolutely!
Reason for your response
Laura, you were wonderful. We look forward to working with you in the future. We felt through our planning process that you handled some major components ofour destination wedding which alleviated so much stress. You helped us pick a perfect resort, coordinated everyone’s trip and most importantly to me, you made sure that while planning our wedding were receiving the best service from the wedding coordinators in Cancun. I cannot thank you enough, everyone had such a wonderful trip and our wedding was perfect thanks to you!! I can’t thank you enough!
Your Name
Chris and Chelsea Collins
May we post your review on our website?
Yes