Rachel & Andrew’s Costa Rica Destination Wedding Review

Rachel & Andrew’s Costa Rica Destination Wedding Review

Name of resort or hotel where you stayed * Secrets Papagayo
On a scale of 1 to 10 , how would you rate your overall experience? * 10
What was your favorite thing about this trip? Was there a meal or a staff member that made the trip really memorable? * The staff at Secrets was incredible! They were so friendly and accommodating. We had a couple of older guests that needed special accommodations, and they were quick to help them with everything. They really went out of their way to make everything romantic and special just for us. And the food at our wedding was superb.
Were there any issues that came up during your trip that we should be aware of? Is there any feedback you would like us to pass along to the hotel or resort? * The resort is built on a very hilly property, without walking paths between areas. It was therefore necessary to get golf carts to go most places. This was a little difficult at times when the carts weren’t available and sometimes the wait to get a cart was longer than 30 minutes. This also made it difficult for older guests.
Which of our awesome agents did you work with? * Kyle
On a scale of 1 to 10, how would you rate the overall service you received from your agent?
*
15– he was fantastic!! Totally able to deal with every type of personality with grace. When we couldn’t reach anyone at the resort, he went way out of his way to get ahold of people for us. He was always reachable. He enabled us to have the wedding of our dreams.
Was this your first experience working with a travel agency? If so, are you likely to engage our services again? * This was the first time. We will absolutely use you guys again!
Some couples have such a great time on their honeymoon that they decide to return on their anniversary. Would you like your agent to look into return trip promos for you? * ·        Maybe. If you find something good please let us know!
Are there any services that we don’t currently offer that you think would make our services better? * No, you guys were great.